right word
A product designer obsessed* with stories, and the software that keeps telling good ones badly.
(four case studies)
A dashboard for tracking goals, habits, and metrics — built end-to-end with Claude Code to see how far AI-assisted design can go. Drag-and-drop widgets, real-time editing, and one design language across every dashboard state.
A network-monitoring appliance that was losing people at the first login. I audited every screen, reorganized the navigation, and rebuilt onboarding and error recovery. Support tickets went down; first logins started succeeding.
A VR trainer and console app for a military client, covering 12 aircraft-specific refueling panels. Detailed documentation and hand-drawn storyboards cut engineering clarification time from 2.5 hours to 0.5 — and task success rose from 76% to 82% in a month.
Course project on game UX: redesigned Genshin's artifact management, character watchlists, and enhancement forge — so building a character feels less like a spreadsheet hobby and more like playing.
finally paying off
I came to design through storytelling.† I studied comparative literature, then got an MA in Virtual Reality — so I've spent about equal time with novels and headsets.
These days I lead UI/UX on immersive and cross-platform products. The work is technical, but most of what I actually do is translation: between users and designers, between design and engineering, between what we can build now and what we want next.
user research & testing
stakeholder alignment
mvp definition
rapid prototyping
design systems
storyboarding · unity
ba comparative literature — williams college, 2014–2018
advanced ui/ux for games — blizzard's ivy sang, 2024